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3CX has issued a security vulnerability alert for its desktop application on March 29th. Both Windows and macOS versions of the current 3CX Desktop App are affected by this vulnerability.
If you are currently running 3CX Desktop App on Windows or macOS, please remove the 3CX Desktop App from your computer immediately.
For Windows:
Start
Type “Control Panel”, Enter
Select “Programs and Features”
Find 3CX Desktop App, select and press “Uninstall”.
For macOS:
Go to “Applications”
Tap on “3CX Desktop APP”
Right click then “Move to Bin”
Ensure that it isn’t also present on Desktop otherwise delete it from there as well.
Empty the Bin.
3CX is currently investigating this security vulnerability, and we will update this article with any further information. Please do not attempt to install the desktop application until further updates are available.
While the security vulnerability is being fixed, you can use the web-based version or the web app.
If you have any questions, please feel free to contact us at any time!